Responsible Gambling

At F7 Casino, we are committed to providing a safe and responsible gaming environment for all our players. We understand that gambling should be an enjoyable form of entertainment, and we take our responsibility seriously to ensure that our services are used in a responsible manner.

Our Commitment

F7 Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to strict responsible gambling standards and continuously work to promote safer gambling practices among our players.

Recognizing Problem Gambling

Problem gambling can affect anyone. Here are some warning signs to watch for:

• Spending more money or time gambling than you can afford
• Chasing losses with bigger bets
• Gambling to escape problems or negative emotions
• Lying about gambling activities to family or friends
• Neglecting work, family, or other responsibilities due to gambling
• Borrowing money to gamble
• Feeling anxious or depressed about gambling

Self-Assessment Tools

We encourage all players to regularly assess their gambling habits. You can use these self-assessment questionnaires:

• BeGambleAware Self-Assessment Tool
• GamCare Self-Assessment

Responsible Gambling Tools

F7 Casino provides various tools to help you maintain control over your gambling:

Deposit Limits

Set daily, weekly, or monthly deposit limits to control your spending. Limits can be decreased immediately but increases require a 24-hour cooling-off period.

Time Limits

Set session time limits to manage how long you spend gambling on our platform.

Loss Limits

Set limits on how much you can lose over a specific period.

Self-Exclusion

You can exclude yourself from F7 Casino for periods ranging from 24 hours to permanently. During self-exclusion, you will not be able to access your account or receive promotional materials.

Reality Checks

Enable pop-up reminders that show how long you've been playing and how much you've spent.

Setting Limits

To set any of these limits, log into your account and visit the "Responsible Gambling" section in your account settings, or contact our customer support team at [email protected].

Underage Gambling Prevention

F7 Casino has a zero-tolerance policy towards underage gambling. All players must be 18 years or older. We use advanced age verification systems and regularly monitor accounts for suspicious activity. If you suspect underage gambling, please contact us immediately.

Support and Resources

If you or someone you know needs help with gambling problems, the following organizations provide free, confidential support:

UK Support Services

• GamCare
  Phone: 0808 8020 133 (free, confidential helpline)
  Website: www.gamcare.org.uk
  Live chat available 24/7
• BeGambleAware
  Website: www.begambleaware.org
  Information and support for problem gambling
• Gamblers Anonymous
  Phone: 020 7384 3040
  Website: www.gamblersanonymous.org.uk
• Gordon Moody Association
  Phone: 01384 241292
  Website: www.gordonmoody.org.uk
  Residential treatment and support

GAMSTOP

GAMSTOP is the UK's national self-exclusion scheme. If you choose to self-exclude through GAMSTOP, you will be prevented from accessing all UK-licensed gambling websites. To register with GAMSTOP, visit www.gamstop.co.uk.

Financial Support

If gambling has caused financial difficulties, these organizations can help:

• Citizens Advice
  Phone: 03444 111 444
  Website: www.citizensadvice.org.uk
• StepChange Debt Charity
  Phone: 0800 138 1111
  Website: www.stepchange.org

Complaints Procedure

If you have concerns about our responsible gambling practices, please contact us at:

• Email: [email protected]
• Phone: +44 20 1234 5678
• Post: F7 Casino Complaints Department, 123 Gaming Street, London, EC1A 1BB

If you are not satisfied with our response, you can escalate your complaint to:

• UK Gambling Commission
  Website: www.gamblingcommission.gov.uk
• Alternative Dispute Resolution (ADR)
  eCOGRA: www.ecogra.org

Staff Training

All F7 Casino staff receive regular training on responsible gambling practices and are equipped to identify and assist customers who may be experiencing gambling-related harm.

Regular Reviews

We regularly review and update our responsible gambling policies and procedures to ensure they remain effective and in line with industry best practices and regulatory requirements.

Last updated: March 15, 2026

Remember: Gambling should be fun. When the fun stops, stop.